LinkBay Support
Get Help & Submit Feedback
Need help with LinkBay? Found a bug or have a feature request? We're here to help! Use the form below to get in touch with our support team, or check our FAQ for quick answers to common questions.
📱 LinkBay is Now Available!
LinkBay is available on the App Store for iOS 17+. Download now to start organizing your links with powerful categories, tags, and search features.
Submit Support Request
Contact Information
Email Support
Phone Support
Response Time
24-48 hours (business days)
Time Zone
Malaysia (GMT+8)
Before Contacting Support
- Check the FAQ section below for quick answers
- Make sure you have the latest version of LinkBay
- Try restarting the app or your device
- Check your internet connection for metadata extraction
- Note your device model and iOS version
Frequently Asked Questions
How do I save links from other apps?
LinkBay includes a Share Extension that works with any app. Simply tap the Share button in Safari, Twitter, YouTube, or any app, then select LinkBay from the share sheet. You can choose a category or use Quick Save for instant organization.
How do I organize my links with categories and tags?
Create unlimited categories in the Categories tab, then assign links to categories when saving or editing. You can also add multiple tags to each link for flexible organization and easier searching.
Why aren't my link previews loading?
Link previews require an internet connection to extract metadata from websites. Make sure you're connected to WiFi or cellular data. Some websites may block metadata extraction, which is normal behavior.
How do I search through my saved links?
Use the search bar at the top of the main screen to search across titles, descriptions, domains, and notes. You can also filter by category, tags, or content type using the filter button.
Is my data private and secure?
Yes! All your data is stored locally on your device using Apple's secure SwiftData framework. LinkBay doesn't require an account, doesn't track you, and doesn't send your data to external servers. Your link collection remains completely private.
Can I export my links or back them up?
Currently, LinkBay stores all data locally on your device. Future versions will include iCloud sync and data export features. For now, your links are backed up as part of your device's regular backup process.